Questions & Helpful Information
Shopping for something handmade, made to order or creatively yours? Find helpful information about products, processing, shipping and more below.
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A canvas print is a printed stretched canvas featuring the original artwork without rhinestones, pearls or crafting supplies.
A DIY kit includes the printed canvas along with the coordinating rhinestones, pearls, adhesive, tools and instructions needed to decorate it yourself.
A finished canvas is individually embellished by hand and arrives completed and ready to display. Please read the individual product listing carefully to make sure you are purchasing the version you want.
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Each DIY Zodiac Canvas Kit includes:
• One 12×12-inch printed stretched canvas
• Flatback rhinestones in five coordinating sizes
• Curated accent rhinestones
• Coordinating flatback pearls
• One rhinestone placement pen
• Wax squares and placement tips
• One sorting tray
• One pair of precision tweezers
• Two 15 ml precision-tip adhesive tubes
• One double-sided getting-started and placement-tips cardA frame is not included.
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Not exactly. Unlike traditional diamond painting, the canvas is not adhesive and does not have numbered sections or a coded placement map. You will use the included adhesive to place the rhinestones wherever you choose.
The printed artwork provides a creative foundation, but you decide how and where to embellish it.
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No. There is no single correct design or required placement pattern. Finished examples are provided for inspiration, but you are encouraged to experiment with the different stone sizes, accents and pearls to create something completely your own.
The kits are designed for selective embellishment rather than covering every inch of the canvas.
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Each kit includes a generous selection of rhinestones, accent stones and pearls intended to create a finished design with coverage similar to the examples shown, while still allowing parts of the printed artwork to remain visible.
Exact usage will vary depending on your placement choices. The kit is not intended to cover every inch of the canvas completely, so if you choose to do an especially dense or fully covered design, it may require additional stones.
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These kits are designed for adult crafters and contain small parts and strong craft adhesive. They are not intended for young children.
Use the adhesive in a well-ventilated area, avoid contact with skin and eyes, and keep all kit materials away from children and pets. Replace the adhesive caps securely after each use.
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Processing times vary depending on the type of product ordered and are displayed on each product page.
• DIY Zodiac Canvas Kits: up to 10–14 business days
• Custom finished canvases: approximately 4–6 weeks
• Canvas prints fulfilled by Printify: approximately 2–5 business days
• Ready-to-ship and handmade items: refer to the timeframe shown on the individual listing
• Digital products: delivered electronically after purchaseProcessing time is the time needed to create or prepare your order before shipment. Carrier transit time is additional.
If your order contains different types of products, they may be prepared and shipped separately.
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DIY kits, custom canvases and physical crochet items shipped directly by me use calculated USPS rates based on the size and weight of the package and its destination.
Canvas prints and other physical products fulfilled through Printify have a flat $12 shipping charge. I currently cover the additional Printify shipping cost for additional canvas prints included in the same order.
Digital products are delivered electronically and do not have a shipping charge. Products fulfilled from different locations may arrive in separate packages.
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Please contact me within seven days of delivery and include.
• Your name and order number
• A description of the problem
• Clear photographs of the item
• Photographs of the shipping box or packaging
• A photograph of the shipping label, if applicablePlease keep the item and all original packaging until the issue has been reviewed. If your order was damaged during shipment, contains an incorrect product or is missing something that should have been included, I will work with you toward an appropriate solution.
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After completing your purchase, your digital files will be delivered electronically to the email address entered at checkout. You may receive the download link in a separate email from your order confirmation.
Please check your spam or promotions folder if you do not see it. If you experience any trouble receiving or downloading your files, contact me with your name and order number for assistance.
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Yes, I accept custom requests when availability allows. Custom work may include a made-to-order finished zodiac canvas or another variation based on my existing designs.
Please contact me before purchasing to discuss your idea, pricing and estimated completion time. Submitting a request does not guarantee that I will be able to accept it, but I’m always happy to discuss what may be possible.
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At this time, physical products are available for shipping within the United States only. Digital products may be purchased internationally because no physical shipment is required.
International shipping may be offered in the future.
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You can reach me through the contact form on my website. If your question concerns an existing order, please include your name and order number so I can assist you more efficiently.
As a one-person small business, I may not always be able to respond immediately, but I will get back to you as soon as possible.